Welcome to the TellCulvers Survey FAQ page your go to guide for everything you need to know about Culver’s customer feedback survey and how to claim your free frozen custard reward.
Whether you’re wondering where to find your survey code, how often you can participate, or what to do if your code doesn’t work, we’ve got you covered with real answers to real questions.

General FAQs About TellCulvers Survey
- Question: What is the TellCulvers Survey?
Answer: The TellCulvers Survey is Culver’s official online platform where customers can share feedback about their recent dining experience. It helps Culver’s improve food quality, service, and guest satisfaction and rewards you with a free frozen custard scoop in return.
- Question: Where can I take the TellCulvers Survey?
Answer: You can take the survey online by visiting the official website: www.TellCulvers.com. It’s mobile-friendly and works on phones, tablets, and computers.
- Question: How long does the survey take to complete?
Answer: On average, the TellCulvers Survey takes 5 to 7 minutes. It consists of multiple choice questions and a few optional comment boxes.
- Question: Is there any cost to participate in the survey?
Answer: No. The survey is free to enter. If you already have a receipt, there’s no additional charge. You simply complete the survey and get rewarded.
Survey Code & Receipt Questions
- Question: Where is the survey code on my Culver’s receipt?
Answer: The 18 digit survey code is usually located near the bottom of your Culver’s receipt. Look for a line labeled “Survey Code” or a series of numbers separated by dashes.
- Question: What if my receipt doesn’t have a survey code?
Answer: If your receipt is missing a code, you can still take the survey by entering your store number, date, and time of visit manually on the TellCulvers homepage.
- Question: Can I use the same receipt multiple times?
Answer: No. Each receipt is valid for one survey entry only. After you’ve used it, it cannot be reused for another submission or reward.
- Question: How long is my receipt valid for the survey?
Answer: You must complete the survey within 48 hours (2 days) of your visit. After that, the code expires and you’ll need a new receipt.
Reward and Redemption Questions
- Question: What reward do I get after taking the TellCulvers Survey?
Answer: Upon completing the survey, you’ll receive a validation code to redeem a free scoop of Culver’s Fresh Frozen Custard available in vanilla, chocolate, or the flavor of the day.
- Question: Do I need to make another purchase to use the reward?
Answer: No additional purchase is typically required to redeem your free custard, but reward terms may vary by location. Always check with your local Culver’s.
- Question: How do I use the validation code?
Answer: Write the code down in the space provided on your original receipt. Present that receipt during your next visit to claim your free scoop.
- Question: Can I choose any custard flavor for the reward?
Answer: Yes! You can usually choose between vanilla, chocolate, or the Flavor of the Day.
- Question: Can I redeem the reward at any Culver’s location?
Answer: Most locations accept the TellCulvers reward. However, some franchise locations may opt out, so it’s always a good idea to confirm with the restaurant ahead of time.
Conclusion
The TellCulvers Survey is your opportunity to make your voice heard, help Culver’s improve, and enjoy a scoop of delicious frozen custard as a reward. So next time you grab a ButterBurger or shake, keep that receipt and turn it into something sweet!
For More Information Visit TellCulvers